5.3.2.1 Manage Field Activities and Field Orders : Manage Field Activities and Field Orders Detailed Process Model Description : 2.0.1 Coordinate Appointment With External System (Integration Optional)

2.0.1 Coordinate Appointment With External System (Integration Optional)
Reference: Manage Field Activities and Field Orders Process Model - Page 1 for the associated business process diagram.
Actor/Role: CC&B
Description: If the dispatch group for your FA integrates with an external system for appointments, users navigate to the appointment Page to book the appointment. The system communicates with the external system for the following actions:

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