Installation Options - Control Central Alert Algorithms The following installation options are available: Value Description CCAL-WF Account or Premise linked to Active Workflow Process CC BY TYPCL Count number of customer contacts PP BY STATUS Count pay plans C1-COLLPR-AC Highlight Active Collection Process C1-COLL-REF Highlight Active Collection Referral C1-OD-PROC Highlight Active Overdue Processes C1-SEVPR-ACT Highlight Active Severance Processes CCAL-CASE Highlight cases C1-CASH-ACCT Highlight Cash Only Account C1-CRRT-ACCT Highlight Credit Rating CCAL-DECL Highlight Effective Declarations for Acct and Prem CCAL-FAERMSG Highlight FAs with outstanding outgoing messages C1-OPN-MEVT Highlight Open and Disputed Match Events C1-CCAL-OCBG Highlight Open Off Cycle Bill Generators C1-CCAL-CLM Highlight Open Rebate Claims CCAL-TD Highlight outstanding To Do entries C1-PEND-STRT Highlight Pending Start C1-LSSL-PER Highlight Person Life Support/Sensitive Load C1-LSSL-PRM Highlight Premise Life Support/Sensitive Load C1-STOP-SA Highlight Stopped SAs C1-WO-BILL Highlight Written Off Bills C1-OPENLDALR Retrieve Open Leads C1-STASKALRT Retrieve Open Service Tasks F1-SYNRQALRT Retrieve Outstanding Sync Request C1-STSKALSAC Service Task Alert By SA Characteristic