5.3.2.1 Manage Field Activities and Field Orders : Manage Field Activities and Field Orders Detailed Process Model Description : 1.7 Review, Determine and Select Available Appointment

1.7 Review, Determine and Select Available Appointment
Reference: Manage Field Activities and Field Orders Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: Based on customer request and established business rules the CSR or Authorized User selects an available appointment for the Field Activity.
Entities to Configure

© 2011 Oracle and/or its affiliates. All Rights Reserved