5.3.2.1 Manage Field Activities and Field Orders : Manage Field Activities and Field Orders Detailed Process Model Description : 6.1 Identify Records in Error

6.1 Identify Records in Error
Reference: Manage Field Activities and Field Orders Process Model - Page 5 for the associated business process diagram.
Groups:
Actor/Role: CC&B
Description: These various exception processes generate To Do Entries for review and resolution by a CSR or Authorized User. The first step for each background process is to identify the exception. Some background processes automatically create To Do Entries and others require a separate background process to create the To Do Entry.
Process Names
Entities to Configure

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